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Reasonable Accommodation

The interactive process under the Rehabilitation Act — requesting changes to your duties without ending your career.

Under the Rehabilitation Act, federal agencies must provide reasonable accommodation to qualified employees with disabilities unless doing so would cause undue hardship. Accommodation can include modified schedules, telework, reassignment to a vacant position, equipment, or restructuring of non-essential functions.

The interactive process is a two-way conversation, but what you document — every request, every response, the medical documentation supporting your need — is what creates a record that protects you if accommodation is denied or if you later need to show your agency could not accommodate you.

The Systems Involved

Rehabilitation Act

Mandates the interactive accommodation process

Interactive Process

Request → discussion → documentation → decision

Reassignment

To a vacant position at the same grade if needed

Leave as Accommodation

Protected leave beyond FMLA

How This Connects to Other Benefits

Federal benefits do not operate in isolation. The same facts can matter across multiple programs.

A documented accommodation history is what your agency must certify it cannot provide before disability retirement is on the table.

Accommodation and FMLA work together — leave beyond 12 weeks can itself be a reasonable accommodation.

If accommodation is denied and you cannot perform useful and efficient service, the documented denial strengthens a disability retirement application.

Key Facts to Understand

Put every request in writing with dates — verbal requests are hard to prove later.

A denial must be based on a specific finding (undue hardship or inability to perform essential functions), not preference.

Medical documentation should describe functional limitations and how they affect specific duties — not conclusions.

Ready to map your full situation?

After you understand how this connects, a Benefits Assessment helps identify which federal systems may apply to your circumstances. There is no obligation to proceed.

Assessment results are preliminary and require Konexo review before any action is taken.

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